Frequently Asked Questions

Everything you need to know about your Glosters home experience.

How do you ensure the quality of your home decor items?

Every product at Glosters undergoes a rigorous quality control process, from material selection to final inspection, ensuring it meets our high standards for durability and craftsmanship.

What is your shipping policy for large furniture?

We offer specialized white-glove delivery for large furniture items. Standard shipping typically takes 5-7 business days, while larger pieces may require 2-3 weeks for delivery.

Can I return an item if it doesn't fit my space?

Yes, we offer a 30-day return policy for most items in their original condition. Please note that custom-made or final sale items are not eligible for return.

Do you offer international shipping?

Currently, Glosters ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger purchases.

How can I track my order status?

Once your order has shipped, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.